Shipping Policy

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Processing Times
Seams of Venus is a slow fashion brand. All of our products are made-to-order, and each piece is lovingly and carefully handmade in small batches, crafted with quality in mind to ensure that your order is worth the wait (˶ᵔ ᵕ ᵔ˶)♡

Production time may vary depending on the volume of orders we're receiving, but it typically ranges from 20-35 business days (weekends and holidays are not included). For high volume periods, please allow an extension of 7-15 business days.
 
We will keep you posted on the status of your order via email. You can also expect production and shipment updates via our website and Instagram. 
 
We ask for your utmost understanding and patience as we are a small business that currently employs a small team of seamstresses. Please place an order only if you are 100% willing to wait.

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Shipping Times

We ship from Visayas through J&T Express or DHL Express. As mentioned above, our products are made-to-order. Thus, production time is not included in the arrival estimates listed below.

୨୧ · · PHILIPPINES · · ୨୧

❤︎ Metro Manila & Luzon: 3-7 business days
❤︎ Visayas: 1-5 business days
❤︎ Mindanao: 3-7 business days

୨୧ · · OTHER COUNTRIES · · ୨୧

❤︎ Asia-Pacific: 2-5 business days
❤︎ North America: 3-7 business days
❤︎ Europe: 3-7 business days
❤︎ Middle East and Africa: 4-7 business days
❤︎ South America: 5-7 business days

  

Please bear in mind that delivery times are estimated and not guaranteed. Shipping delays may occur during holidays, high-volume periods, and other unforeseen circumstances.

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Tracking

Your tracking number will be sent to the email you provide at checkout. If you don't receive one after we've announced that all tracking numbers have been sent, please contact us.

 

For Philippine orders, you may track your package here.

 

For international orders, you may track your package here.

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Lost or Damaged Packages

Seams of Venus will not be liable for loss or damages incurred during shipment. The courier's negligence is unfortunately out of our control (╥‸╥)  In such cases, we will assist you with filing a claim and can only give you a partial refund.

 

Furthermore, we are not responsible for failed delivery attempts resulting from the customer's failure to provide accurate order information. Please ensure that you provide the correct details to avoid any issues.

If you need to update your shipping information, reach out to us at seamsofvenus@gmail.com with "Order Information Change - Order Number" as the subject line. Please email us ASAP, as we can no longer change your shipping information once your order has been shipped.

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Shipping Rates
❤︎ The shipping fees are set by the couriers (J&T Express and DHL Express). We do not have control over these rates and they are subject to change anytime.

FOR INTERNATIONAL ORDERS:
❤︎ The rates listed do not include customs duties and import taxes that may be charged once the package arrives in your country. These fees are not covered by Seams of Venus and are to be shouldered by the buyer.

❤︎ The rates listed apply to standard service areas only. Locations classified as “remote areas" by DHL are subject to higher shipping fees, so the fees charged at checkout do not apply to these areas. To check if your address falls under this category, you may access DHL's remote area list here. You may also DM us on Instagram so that we can assist you!
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୨୧ · · PHILIPPINES · · ୨୧
 Area Shipping Fee
Luzon ₱170 PHP
Visayas ₱120 PHP
Mindanao ₱170 PHP

 

୨୧ · · ASIA · · ୨୧
Hong Kong, Macao, Singapore, Taiwan

 Weight Shipping Fee
1 kg (1-4 items) $35 USD
3 kg (5-9 items) $40 USD
5 kg (10-15 items) $55 USD

 

Brunei, Indonesia, Japan, Malaysia, South Korea, Thailand

 Weight Shipping Fee
1 kg (1-4 items) $45 USD
3 kg (5-9 items) $50 USD
5 kg (10-15 items) $65 USD

 

Cambodia, China, Laos, Myanmar, Vietnam

 Weight Shipping Fee
1 kg (1-4 items) $45 USD
3 kg (5-9 items) $55 USD
5 kg (10-15 items) $70 USD

  

Bangladesh, Bhutan, India, Maldives, Nepal, Sri Lanka

 Weight Shipping Fee
1 kg (1-4 items) $60 USD
3 kg (5-9 items) $75 USD
5 kg (10-15 items) $100 USD

 

Bahrain, Kuwait, Oman, Pakistan, Qatar, Saudi Arabia, United Arab Emirates

 Weight Shipping Fee
1 kg (1-4 items) $85 USD
3 kg (5-9 items) $110 USD
5 kg (10-15 items) $165 USD

 

  

୨୧ · · NORTH AMERICA · · ୨୧
USA, Canada, Mexico

 Weight Shipping Fee
1 kg (1-4 items) $55 USD
3 kg (5-9 items) $75 USD
5 kg (10-15 items) $105 USD

 

Bahamas, Barbados, Belize, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama

 Weight Shipping Fee
1 kg (1-4 items) $95 USD
3 kg (5-9 items) $125 USD
5 kg (10-15 items) $190 USD

 

 

୨୧ · · SOUTH AMERICA · · ୨୧
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay

 Weight Shipping Fee
1 kg (1-4 items) $95 USD
3 kg (5-9 items) $125 USD
5 kg (10-15 items) $190 USD

 

  

୨୧ · · AUSTRALIA/OCEANIA · · ୨୧
Australia, Papua New Guinea, New Zealand

 Weight Shipping Fee
1 kg (1-4 items) $55 USD
3 kg (5-9 items) $70 USD
5 kg (10-15 items) $95 USD

 

 

୨୧ · · EUROPE · · ୨୧
Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom

 Weight Shipping Fee
1 kg (1-4 items) $70 USD
3 kg (5-9 items) $90 USD
5 kg (10-15 items) $125 USD

 

  

୨୧ · · AFRICA · · ୨୧
Algeria, Botswana, Cameroon, Chad, Egypt, Ethiopia, Ghana, Liberia, Kenya, Madagascar, Mauritania, Mauritius, Morocco, Mozambique, Niger, Nigeria, Rwanda, Senegal, Sierra Leone, South Africa, Tanzania, Tunisia, Uganda, Zambia, Zimbabwe

 Weight Shipping Fee
1 kg (1-4 items) $95 USD
3 kg (5-9 items) $125 USD
5 kg (10-15 items) $190 USD